Crisis management involves figuring out the best way to respond when an incident does occur. As such, risk management is an important part of crisis management, but crisis management covers incident response, whereas risk management usually does not.
The first rule of crisis management is to communicate. Early hours are critical and they set the tone for the duration of the crisis. Be as open as possible; tell what you know and when you became aware of it; explain who is involved and what is being done to fix the situation.
Through strategic communications and detailed approach, Dino manages reputation and brand risk for organizations and high-profile individuals from the sphere of politics, business, entertainment, and public life.
Crisis
- 24/7 crisis response
- Message development
- Real-time monitoring and analysis of the situation
- Media relations
- Internal communications
- Digital strategy
- Reputation damage assessment
Post Crisis
- Internal communication
- Reputation recovery
- Public image recovery
- Internal. work seminars